Flooded Basement Cleanup in Fishers, Indiana

Restorex Disaster Restoration is a local water damage restoration company that specializes in flooded basement cleanups in Fishers Indiana.

We are also experts at handling water damage insurance claims. Restorex can work directly with your insurance company to cover the cost of the water cleanup and restoration.

If you need help with a basement flood cleanup in Fishers Indiana and want help working with your insurance company give us a call (317) 315-5071.

When a basement is flooded and a homeowner hires a professional water restoration company to mitigate the damage, there are 5 basic steps to the flood restoration process.

Joseph Farrell
Joseph Farrell
22. April, 2022.
Restorex was quick to come out after our sump pump float failed to engage the pump. They ran a machine over the basement carpet to try to pull the water out and into the sump pit after the pump was working. Afterwards, they installed about 20 fans and 2 large dehumidifiers for 3 days to continue to dry out the carpet. Very friendly and easy to talk to guys.
16. April, 2022.
Corbin was very informitive, was also very pproffesional and curtious with me each time we spoke or visited. I felt he went above expectations on the entire task at hand. Corbin handled the entire project start to finish and offered additional suggestion along the way to better my problem with the mold. He handled a roof and deck replacement along with remaining mold remediation. I WOULD HIGHLY RECOMEND RESTOREX SHOULD I EVER NEED IN THE FUTURE, THANKS CORBIN! Restorex and Corbin is what services should be. Dan O
Brandon Sanders
Brandon Sanders
8. March, 2022.
Corbin, Terry and the crew went above and beyond to make our worst nightmare turn into a dream come true. We purchased a house in Oct 2021 and 2 hours after closing we had a fire. They were quick to come out and start the process of making our home better than before ! They were very kind and hard working , never hesitated to answer any of our questions or concerns and walked us through the process and even took some matters in their own hands ! As first home owners and our first fire, things were scary, confusing and very stressful! But thanks to them they made the process easy and worked very hard to get us into our home ! They even went out of their way to help get our appliance in the home and hooked up which wasn’t expected of them ! They still are responsive and quick to help ! I highly recommend reaching out if you’re in need of amazing work and want nice and respectful crew ! Super clean work and overall amazing people ! I couldn’t thank them enough !
Terry Sprow
Terry Sprow
22. February, 2022.
Corbin spent 20 minutes on the phone with us yesterday trying to diagnose a leak situation behind a load bearing wall. He was extremely patient with us while asking us just the right questions to sufficiently solve our problem without even coming to our house. I would not hesitate to call him again or recommend him and his business! He knows his stuff!!
Alicia Parrish
Alicia Parrish
20. February, 2022.
Jessica Goebel
Jessica Goebel
7. February, 2022.
Brian and his crew were Awesome!!! Brian went above and beyond to get our claim covered… It was a long process but Brian was very smart and new all the ins and outs to dealing with Insurance and was very communitive on all aspects!! We would gladly use them again. The guys worked quick and everything turned out great! Very happy!
Eric Kingen
Eric Kingen
28. December, 2021.
The Restore X team was extremely quick to respond. They were on site that day and had our disaster cleaned up within 24 hours. Terry and Corbin worked with all necessary subcontractors as well as my insurance company to keep the process moving along quickly and smoothly. Very grateful for their prompt response, professionalism, and expertise.
Wendy Hickson
Wendy Hickson
28. December, 2021.
When our sump pump, back-up, and water sensor alarm all failed, and we ended up with water in our basement, we did a Google search and are so happy that we found Restorex! Corbin took my call late on Sunday night and came to our house first thing on Monday morning to assess and make a plan. His crew was out within an hour and immediately got started on getting the carpet removed and their equipment in place to dry everything out. They were all so nice and polite and worked very hard and efficiently. They made a situation no one wants to deal with as pleasant and painless as possible. Hopefully, we never have another flooding situation, but if we do, I will absolutely call them again!
Nathan F
Nathan F
20. November, 2021.
Brian G. was amazing at inspecting our rental unit crawl space. We had some standing water concerns and weren’t sure if it had caused damage, needed some repairs, or was okay. He provided some great advice on steps to take next. I was pleased Restorex doesn’t try to upsell, and has our best interest in mind. Will definitely use them again!
Mike Eickhoff
Mike Eickhoff
4. November, 2021.
Brian Granger and his crew are top notch! We have known him for a couple of years and already liked and respected him. When we had a major water leak he was the one we knew to call and were not disappointed.

Before we begin any flooded basement cleanup services, we will inspect the basement and assess the water damage. During our inspection, we will determine the source of the water and use a variety of moisture meters to find out what was affected. A lot of the time, building materials such as carpet and drywall will be wet but not to the naked eye.

We will use a non-invasive moisture meter to find these areas, so we can make a good assessment of the basement water damage. Once the assessment is complete, we will advise our customer on how to proceed with the cleanup.

Water removal is one of the most important steps in the flooded basement cleanup process. Our team uses professional portable water extractors to remove water from wet carpet and pad, concrete floors, and tile floors.

Carpet and pad are standard flooring materials used for a finished basement in Fishers. Carpet and pad will absorb lots of water when a basement floods and it requires Restorex to use a special water extractor to remove the water. Most homeowners and property owners do not have access to our water damage equipment, which is why it is good to hire a professional restoration company to help remediate a finished flooded basement.

When water affects certain building materials, they are normally not worth saving. Examples of building materials that will be removed are:

  • Baseboards
  • Insulation
  • Particle Board Cabinets and Vanities
  • Laminate Flooring
  • Drywall on the exterior walls (if the insulation is wet)

The removals are an essential step in the flooded basement cleanup process. If these materials are not removed properly there is a chance for secondary damage such as mold growth or rot and decay.

After the building materials have been removed, we can use our flood damage drying equipment to dry the remaining structure in place. Typically, we are drying wood members such as OSB plywood and 2 x 4 studs, and 2 x 6 floor and ceiling joists.

The wood framing can be the most vulnerable part of the structure to rot, decay, and mold. These pieces of lumber need to be dried to their original moisture content. We will monitor the moisture content of the structure throughout the drying process.

Our flood damage drying equipment consists of dehumidifiers, air movers, and heaters. We will use a combination of all 3 on every water damage project. The entire drying process will last 3 to 5 days depending on the severity of the water damage.

Once the structure has been properly dried and there is no risk for mold growth, the basement can be repaired. During the restoration, the building materials that were removed will be replaced such as flooring, insulation drywall, painting, baseboards, and cabinets etc.

When we are working with an insurance company, there can be a delay between the cleanup and the restoration. This delay allows time for the insurance adjuster to visually inspect the property and either write a repair estimate or ask the restoration contractor to write an estimate for the repairs. If the insurance adjuster is writing an estimate, our team will always review it before beginning the work. If there are items that were left out, our team will submit a supplement estimate for the extra work that needs to be added to the estimate and claim. This is the moment when most homeowners start to get impatient, understandably so. It is important to be patient with the restoration contractor and insurance professionals while they are settling the estimates and claims. It is easier to get the estimates settled before the repairs begin, rather than try and settle them while the repairs are happening.


Restorex is an expert at handling water damage insurance claims for our customers. We understand insurance company’s policies and coverages for different causes of water damage. A flooded basement is a common insurance claim for our customers. The insurance coverage can vary depending on the source of the water.

If the water damage was caused by a sump pump failure or sump pump backup, the insurance provider may limit the coverage. We typically see an insurance company limit this type of water damage to $5,000 or $10,000. Every insurance company has different coverages and policies for their customers, so we always recommend our customers to double-check their coverage and insurance deductibles before we start our water restoration services. By knowing the insurance coverage and deductible amount, our customers can make better decisions about how to approach the cleanup and restoration of their home or business.

We reassure our customers that when we are working with their insurance company, all they will be responsible for is their insurance deductible. The cost of the flooded basement cleanup and water damage repairs will be covered by the insurance company.


There are several ways a basement can flood, and the more common reasons are listed below:

  • Basement sump pump failure
  • Sump pump backup
  • Broken or burst sump pump drain line
  • Basement floor drain backup
  • Hot water heater leaking or failure
  • Water well pipe burst
  • Flood water from heavy rains
  • Frozen water pipe on the basement wall
  • Broken or burst water spigot

When the basement is flooded it is important to find out the source of the water and take immediate action to fix the problem. Usually, a professional plumber is the best person to call to find the plumbing issue and repair it.


Storm Damage and heavy rainfall causes many basements to flood in Fishers Indiana. When the rainfall reaches 2 inches in an hour many sump pumps cannot keep up and the water is forced into the basement. Also, when heavy storms bring strong winds, the power lines can be damaged, and the sump pump power can be cut off. When this happens, the water around the basement foundation walls has nowhere to go but into the basement.

Winter temperatures can be hard on water pipes near basements. Many times, water supply lines for kitchen sinks or outside water spigots, will be installed near an exterior wall or window. If the temperature drops below freezing, these pipes can burst from becoming frozen. Once the frozen pipes burst, the water has nowhere to go except into the basement.

If you need a professional flooded basement restoration company to help you with a flooded basement cleanup in Fishers Indiana give us a call (317) 315-5071.

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