Restoration Services in Carmel, IN

water restoration carmel


Restorex Disaster Restoration is a local water damage company that specializes in water damage Insurance Claims in Carmel.
Our team are experts in water damage restoration and have over 30 years of combined experience in the industry. We provide all our water mitigation and restoration services to customers in Carmel Indiana.

If you need to hire a professional water restoration company for your home or business in Carmel Indiana give us a call (317) 792-5987.

See how Restorex Disaster Restoration has helped previous customers by reading our reviews:
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Restorex can help you with these emergency water damage services:

Judith Lysaker
Judith Lysaker
29. August, 2022.
The guys were great!! On time professional and polite.
Steven Cline
Steven Cline
25. August, 2022.
We had a accident that caused major damage to our house, Called Restorex and they came and assessed it the afternoon we called for help. They stabilized the walls and made sure we were safe. The next day Brian was here to tear out carpet and damaged drywall and take away the damaged remains the next day. We felt totally comfortable with Van and Doug who came every day to work on the house. Our house turned out beautifully. I can’t say enough about their confidence and total control of the repairs. Every concern we had Brian would say “I’ll take care of that”, He did all the insurance communication and all coordination of the different required services and it all came together with quality work seamlessly. We would recommend them to anyone who needs restoration, painting, electrical, plumbing, and flooring. They cleaned up every day before leaving and moved all of our stuff around for us. We can’t thank them enough.
Chelsea Overstreet
Chelsea Overstreet
9. August, 2022.
Corbin, Terry, and the team at Restorex are absolutely pros! They helped us when our basement flooded and got the job down right. They also communicated with our insurance adjuster. If you have any restoration needs in your home, they should be your first call and only phone call.
Eva Antonova
Eva Antonova
6. August, 2022.
Very professional and friendly. Great service, awesome people.
Michael Scisney
Michael Scisney
21. July, 2022.
Corbin was very professional, polite and was a huge big help in the process of restoration to my basement.
Rebecca Christner
Rebecca Christner
14. July, 2022.
Corbin and his crew were great! Came right away when our basement flooded and worked with our insurance company to help us get it back in order! Highly recommend!
Josh Romine
Josh Romine
14. July, 2022.
I had a pipe in my basement ceiling leak and we didn’t realize it until the paint on the drywall started to bubble up. I reached out to Restorex to help assess the damage once the leak was fixed by a plumber. It was easy to get in contact with them and they were super responsive. Corbin came out to my house and did the evaluation. He was friendly and very knowledgeable of water damage and the necessary repairs. He explained how to dry out the walls to prevent mold and then explained how I could patch the drywall myself to save some money. He didn’t charge for the evaluation. Overall I was very satisfied with my experience with Restorex and I would definitely use them again if I run into an issue in the future.
Lisa Maloney
Lisa Maloney
14. July, 2022.
Corbin came to give me a quote for restoration and was extremely thorough and knowledgeable in discussing my issue with me. He took the time to explain things to me, which my other restoration company did not, and let me know what could be done to remediate. The quote was also significantly less than the other provider. I would highly recommend him based on his knowledge and willingness to help. Seemed to have good ethics and put me as the customer first.
Brett Wood
Brett Wood
25. May, 2022.
Top notch company! From the moment I called Restorex, they spent considerable time explaining the process of water remediation, how the insurance claim process would work, and assuring me that this would be handled with care and competence. The crews that came to my house were polite, professional, clean, and very efficient. They worked around my two small children and dogs the whole time, and truly made us feel like they were taking care of us; not just doing a job. They even sent someone over the weekend to check on the equipment and make sure we were doing ok and didn’t have any questions or concerns. This company’s work was top notch, and they went the extra mile and made us feel like family while they did it all. I can truly say I would never use another company for this type of work.
Joseph Farrell
Joseph Farrell
22. April, 2022.
Restorex was quick to come out after our sump pump float failed to engage the pump. They ran a machine over the basement carpet to try to pull the water out and into the sump pit after the pump was working. Afterwards, they installed about 20 fans and 2 large dehumidifiers for 3 days to continue to dry out the carpet. Very friendly and easy to talk to guys.


Restorex works with many customers in the Carmel area who are experiencing water damage from different sources.

The common sources of water damage include:

  • Flooded Basements from sump failure
  • Hot water heater leaking
  • Frozen or burst pipe
  • A leaking toilet
  • Leaking dishwasher in the kitchen
  • Drain back up in the basement
  • Water damaged ceilings from a water pipe
  • Broken water supply line in the bathroom
  • Washing machine overflowing in a laundry room
  • Flooded crawl space from broken copper pipe
  • Sink overflowing onto the kitchen floor
  • Refrigerator water line leaking

Anytime a home or business owner has a water damage disaster the first thing on their mind is how much is this damage going to cost and is my insurance company going to help my pay for the damage.

Our team specializes in helping customers understand the scope of their water damage and help them make informed decisions on how and when to get their insurance companies involved. If an insurance claim makes sense for the property owner, we assist our customers through the claims process while also providing emergency water mitigation services to their property.


Carmel, Indiana can experience heavy storms that can cause lots of storm damage to local properties. In the spring and fall, strong winds and heavy rains can cause basements to flood and sump pump systems to fail.

Typically, when it rains over 2 inches in an hour there can be a lot of property owners who will experience issues with their basements. Also when the storms cause damage to the power lines, the sump pumps are not able to remove the water from the foundation walls, and the water is forced to the point of least resistance.

Carmel can also experience extremely cold temperatures that can cause many property owners to have frozen or burst water pipes. When the temperatures drop below 10 degrees Fahrenheit there tend to be property owners that have burst pipes because of the cold temperatures.


Water damage insurance claims in Carmel can be difficult to understand if you have never filed a claim in the past. Restorex will take the necessary time to properly inform all our customers of the process and to help guide them throughout the process. Water damage is covered under most property insurance policies.

The technicalities of the insurance coverage are not always as simple as a homeowner would like. Restorex has experience working with all insurance companies and insurance adjusters. We can help our customers better understand their insurance coverage and policies, so they know what to expect during a water damage restoration process.

For instance, if water entered a home through a window, wall, or door, this is normally considered to be flooding conditions and most insurance policies exclude this type of water damage. This occurs when there are excess rains or storms in the area and water penetrates the home from the outside.

But, if the water came into the basement through the sump pump system, this is considered to be a sump backup or failure. This a covered item with insurance providers who provide sump backup or drain backup coverage in their policies.

**One side note – sump pump backup coverage can be limited to $5,000 – $10,000. If you own a home with a finished basement it is good to have the proper coverage in case of a sump pump failure. We recommend all homeowners verify their coverages with their Insurance Agent each year to make sure these items are included in their policy.


The water damage restoration process can be simply described in 3 steps.

  1. Water Damage Inspection
  2. Water Mitigation Services
  3. Repairs or Restoration

Water Damage Inspection in Carmel, Indiana

The initial inspection helps our team understand how much water has affected the property and determine the best course of action to recommend to the property owner. Every property has its own unique circumstance and challenges, so we like to take the time to discuss in detail with the home or business owner before we begin the water mitigation services.

During the inspection, we use several different moisture meters and thermal imaging to determine how much of the property has been affected by the water. After determining the amount of water damage, we can begin to discuss the next steps of the process.

Water Mitigation Services in Carmel, Indiana

The water mitigation is the process of getting the property properly dried and cleaned after a water disaster. Any building materials that cannot be properly dried or returned to their original condition will be removed and the remaining parts of the structure will be dried using water damage drying equipment.

This includes a combination of low grain refrigerant dehumidifiers, air movers, and heaters. The drying equipment will remove the excess moisture from the property so that there is not any secondary damage.

Carmel Repairs or Restoration

After the structural drying is complete, the repair process can begin.

Now, if there is an insurance claim being processed there can be a delay between the water mitigation and the repairs. This can be a couple of months depending on the severity of the water damage. We usually tell our customers to get as comfortable as possible during these times. We are not in control a lot of the time when it comes to getting estimates finalized and settled with the insurance adjusters.

The repairs include putting the property back together as before, with like a king, and like quality products and materials. The insurance company will evaluate how the materials cost in today’s dollars to replace the water-damaged building materials. Again, this can be a slow process at times.

If you are experiencing a water damage emergency in Carmel Indiana and need a local water damage professional to help, give us a call (317) 792-5987.

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