Restorex Disaster Restoration offers our water damage restoration services to customers in the Indianapolis and surrounding areas. Our team is able to travel all over central and southern Indiana. If an emergency happens in your area and you are not in our normal service area, call us anyway and we will try to help you any way we can.
Restorex is a local water damage restoration company that can work your insurance company to help you recover from water damage. We specialize in helping our customers navigate their water damage claims. This can be a stress process but we try to make it as easy as possible for our customers.
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The guys were great!! On time professional and polite.
Steven Cline
25. August, 2022.
Trustindex verifies that the original source of the review is Google.
We had a accident that caused major damage to our house, Called Restorex and they came and assessed it the afternoon we called for help. They stabilized the walls and made sure we were safe. The next day Brian was here to tear out carpet and damaged drywall and take away the damaged remains the next day. We felt totally comfortable with Van and Doug who came every day to work on the house. Our house turned out beautifully. I can't say enough about their confidence and total control of the repairs. Every concern we had Brian would say "I'll take care of that", He did all the insurance communication and all coordination of the different required services and it all came together with quality work seamlessly. We would recommend them to anyone who needs restoration, painting, electrical, plumbing, and flooring. They cleaned up every day before leaving and moved all of our stuff around for us. We can't thank them enough.
Chelsea Overstreet
9. August, 2022.
Trustindex verifies that the original source of the review is Google.
Corbin, Terry, and the team at Restorex are absolutely pros! They helped us when our basement flooded and got the job down right. They also communicated with our insurance adjuster. If you have any restoration needs in your home, they should be your first call and only phone call.
Eva Antonova
6. August, 2022.
Trustindex verifies that the original source of the review is Google.
Very professional and friendly. Great service, awesome people.
Michael Scisney
21. July, 2022.
Trustindex verifies that the original source of the review is Google.
Corbin was very professional, polite and was a huge big help in the process of restoration to my basement.
Rebecca Christner
14. July, 2022.
Trustindex verifies that the original source of the review is Google.
Corbin and his crew were great! Came right away when our basement flooded and worked with our insurance company to help us get it back in order! Highly recommend!
Josh Romine
14. July, 2022.
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I had a pipe in my basement ceiling leak and we didn’t realize it until the paint on the drywall started to bubble up. I reached out to Restorex to help assess the damage once the leak was fixed by a plumber. It was easy to get in contact with them and they were super responsive. Corbin came out to my house and did the evaluation. He was friendly and very knowledgeable of water damage and the necessary repairs. He explained how to dry out the walls to prevent mold and then explained how I could patch the drywall myself to save some money. He didn’t charge for the evaluation. Overall I was very satisfied with my experience with Restorex and I would definitely use them again if I run into an issue in the future.
Lisa Maloney
14. July, 2022.
Trustindex verifies that the original source of the review is Google.
Corbin came to give me a quote for restoration and was extremely thorough and knowledgeable in discussing my issue with me. He took the time to explain things to me, which my other restoration company did not, and let me know what could be done to remediate. The quote was also significantly less than the other provider. I would highly recommend him based on his knowledge and willingness to help. Seemed to have good ethics and put me as the customer first.
Brett Wood
25. May, 2022.
Trustindex verifies that the original source of the review is Google.
Top notch company! From the moment I called Restorex, they spent considerable time explaining the process of water remediation, how the insurance claim process would work, and assuring me that this would be handled with care and competence. The crews that came to my house were polite, professional, clean, and very efficient. They worked around my two small children and dogs the whole time, and truly made us feel like they were taking care of us; not just doing a job. They even sent someone over the weekend to check on the equipment and make sure we were doing ok and didn’t have any questions or concerns. This company’s work was top notch, and they went the extra mile and made us feel like family while they did it all. I can truly say I would never use another company for this type of work.
Joseph Farrell
22. April, 2022.
Trustindex verifies that the original source of the review is Google.
Restorex was quick to come out after our sump pump float failed to engage the pump. They ran a machine over the basement carpet to try to pull the water out and into the sump pit after the pump was working. Afterwards, they installed about 20 fans and 2 large dehumidifiers for 3 days to continue to dry out the carpet. Very friendly and easy to talk to guys.
About Our Team
Restorex is a small, local, family owned water damage company
Being a small company has allowed us to adjust our strategies and techniques to provide what we believe is the ultimate customer service experience. A lot of those adjustments have led us away from industry norms that our competitors still practice.
Restorex has created a water damage resources blog to help people who are looking to learn about water damage from the perspective of a water mitigation contractor. We have compiled this information through many years of experience in the water damage industry. In these pages we hope to provide you with information and do-it-yourself (DIY) resources to help save you time and money.
Renters Insurance Water Damage Renters insurance does cover water damage…. but normally only for...
WATER MITIGATION SERVICES
Restorex is a specialty contractor that provides water mitigation services for customers who have water damage. We have all of the knowledge, training, and equipment to help customers mitigate the damages associated with their water problems. Water damage can occur in many different ways and we have experience in helping property owners overcome all the different challenges associated with water damage.
WATER DAMAGE RESTORATION SERVICES
Restorex offers many water damage restoration services to our customers in Indianapolis including:
Water mitigation services are included in the water damage restoration process. The water mitigation is the initial response, cleanup and drying of a home or business. Once the water damage has been properly mitigated, the restoration or repair process can begin.
We service most of Central Indiana with our water mitigation services and are able to respond in a timely manner to your water damage. If you need help with water damage give us a call (317) 315-5071.
Water Damage can be caused by many different ways. Some of the most common reasons are listed below:
Sump pump failure or backup
Washing machine failure
Washing machine overflow
Toilet overflow
Frozen, Broken or Burst pipes
Sink Overflow
Hot Water Heater failure
Water Softener failure
Refrigerator supply line
Dishwasher failure
Broken hose spicket
Broken Drain Line
Drain backup
Air Conditioner condensate line
WATER DAMAGE RESTORATION PROCESS
After the water mitigation phase is completed and the structure has been dried out, our company can now work with your insurance company to get everything repaired.
The first step of the restoration phase is to develop a scope of work with the insurance adjuster. The scope of work allows us to estimate the costs required to bring your home or business back to its pre-loss condition. This requires a period of time where we would walk through the property with your insurance adjuster and then we would use our notes to write a repair estimate.
Some insurance companies require their field adjusters to write repair estimates.
If a field adjuster writes the original repair estimate, we would review it before agreeing to complete the work. Sometimes the adjuster can miss items that need to be included. We would write a supplement estimate to compensate for the items that were left out.
If the adjuster allows us to write a repair estimate, we would submit it to your insurance adjuster once we complete it. He or she would review our estimate and if they had questions or adjustments, they would be made at this time. Eventually, we would come to an agreement with the adjuster on a final cost to complete the water damage repairs.
WATER DAMAGE RESTORATION INSURANCE COVERAGE
Restorex Disaster Restoration is able to help you get the costs of the water damage cleanup and repairs covered by your insurance company. We used Xactimate estimating software for all of our water damage cleanup and repair estimates. This ensures that are estimates are easily processed and approved by your insurance company.