Categories Claim Tips

How to Get Insurance to Pay for Water Damage?

how to get insurance to pay for water damage

How to Get Insurance to Pay for Water Damage?

The 2 Secrets a homeowner should know when placing a Water Damage Insurance Claim are:

· What is the Source of the Water Damage?
· Was the Water Damage “Accidental and All of Sudden”?

When a homeowner places a Water Damage Insurance Claim these are 2 Secrets that you will want to know when you call to place a claim. Keep Reading to Learn More.

What is the Source of the Water Damage?

The source of water damage determines if the Insurance Company can provide coverage. Sources of water damage that almost always are covered include:
· Broken Pipes
· Burst Pipes
· Water Supply Lines to Sinks and Toilets
· Water Heater Failure
· Appliance Failures

how to get insurance to pay for water damage

Was the Water Damage “Accidental and All of Sudden”?

This is a very important phrase to remember when placing an Insurance claim for water damage.
Most Water Damage is accidental and all of sudden….
But sometimes a small leak can turn into a big leak and turn into a broken pipe….this might sometimes look like a long term maintenance issue rather than something that is “Accidental and All of Sudden”.
This is a judgement call by the Insurance Adjuster who is the Water Damage Insurance Claims representative who determines Insurance Coverage for a Claim.

Author Corbin Clow, Restorex
Categories Claim Tips

Insurance Claim for Water Damage to Kitchen

insurance claim for water in kitchen

Insurance Claim for Water Damage to Kitchen

Bottom line up front: Water damage in a kitchen is covered by Insurance….

But there are 2 big questions that should be answered, before a homeowner calls an insurance company to place a water damage insurance claim.

1. Where did the Water come from?
2. Was it “Accidental and all of Sudden?”
We will explain these 2 questions below.

Learn the 3 Secrets You Should Know Before Placing an Insurance Claim

Where did the Water come from?

Where did the water come from? Or what is the source of the water?
This is the first question an insurance company will ask when you are placing a water damage insurance claim.

Sometimes this is an easy question to answer, for instance if the sink it is overflowing and there is a small waterfall in your kitchen, you can say I know where the water came from….

But, this still doesn’t answer the actual reason the water damage is occurring.
Is there clogged drain? Is the garbage disposal broken? Is the dish washer broken?

Getting a true understanding of the source, usually requires a water damage professional and a plumber. We highly recommend having an onsite inspection and assessment by a water damage professional before call an Insurance Company.
It could be the difference in getting insurance coverage or not.

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Water Damage is it “Accidental and all of Sudden”?

“Accidental and all of Sudden”? Normally the answer is Yes!

When our customers are confused on this question, is if they just noticed a water damage issue for the first time, but maybe it was leaking for a week.
The answer is still Yes….

A refrigerator water line has been leaking for a week because you moved the fridge to do some spring cleaning and did not realize you had a leak until your wood floor started to buckle, it is still “Accidental and all of Sudden”.

This question trips up a lot of people and the wrong answer can cause an Insurance Company to deny a water damage insurance claim.
If a homeowner stumbles over it or says “maybe” or “no”, this will cause an agent or insurance adjuster to assume it is not a covered claim.

We highly recommend that a homeowner has a water damage professional do an on-site inspection and assessment, before calling their insurance company to place a water damage insurance claim.

The water damage professional can help them understand the insurance claims process and navigate them through it.

Author Corbin Clow, Restorex
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