Water Damage Insurance

Water Damage Insurance is the most common type of insurance claim for property owners.

Water damage can be caused by many different sources and its important to understand what is covered and not covered in a water damage insurance claim.

The 2 most important things for a homeowner to understand, when placing a water damage insurance claim is:

· Was the water damage “Accidental and all of Sudden”?
· What was the Source of the Water Damage?

Understanding these 2 things can be the difference in getting insurance coverage for water damage or not…. we will explain these more below.

Was the Water Damage “Accidental and all of Sudden”?

Most likely this will be one of the first questions the insurance company will ask you when you call them.
The answer is normally Yes…. Most homeowners do not cause water damage on purpose.
Important: An insurance company will only cover water damage when it is “Accidental and all of Sudden”. If they hear the answer “maybe” or “no”… there is a chance they will not cover the water damage.

What was the Source of the Water Damage?

As we mentioned above, knowing the source of the water damage is very important when placing a water damage insurance claim…

One of the 3 Secrets You Should Know Before Placing an Insurance Claim, is to know the source of water damage before you call the Insurance Company.
If you say the wrong thing or they confuse you when they are asking their onslaught of questions, its possible they will provide coverage.

The source can determine if there is or is not insurance coverage.
Learn about the Categories of Water Damage Insurance

Sources of Water Damage

Different sources of water damage include:
· Broken Copper or Water pipes
· Burst Copper or CPVC pipes
· Frozen pipes
· Water heaters leaking or failing
· Sinks overflowing
· Toilets overflowing
· Sump pumps backing up
· Broken water drain lines
· Dishwashers leaking
· Washing machine leaking or overflowing

The list goes on…. But the source of the water damage can “make or break” a water damage insurance claim for a property owner.

Judith Lysaker

29. August, 2022.

The guys were great!! On time professional and polite.

Steven Cline

25. August, 2022.

We had a accident that caused major damage to our house, Called Restorex and they came and assessed it the afternoon we called for help. They stabilized the walls and made sure we were safe. The next day Brian was here to tear out carpet and damaged drywall and take away the damaged remains the next day. We felt totally comfortable with Van and Doug who came every day to work on the house. Our house turned out beautifully. I can't say enough about their confidence and total control of the repairs. Every concern we had Brian would say "I'll take care of that", He did all the insurance communication and all coordination of the different required services and it all came together with quality work seamlessly. We would recommend them to anyone who needs restoration, painting, electrical, plumbing, and flooring. They cleaned up every day before leaving and moved all of our stuff around for us. We can't thank them enough.

Chelsea Overstreet

9. August, 2022.

Corbin, Terry, and the team at Restorex are absolutely pros! They helped us when our basement flooded and got the job down right. They also communicated with our insurance adjuster. If you have any restoration needs in your home, they should be your first call and only phone call.

Eva Antonova

6. August, 2022.

Very professional and friendly. Great service, awesome people.

Michael Scisney

21. July, 2022.

Corbin was very professional, polite and was a huge big help in the process of restoration to my basement.

Rebecca Christner

14. July, 2022.

Corbin and his crew were great! Came right away when our basement flooded and worked with our insurance company to help us get it back in order! Highly recommend!

Josh Romine

I had a pipe in my basement ceiling leak and we didn’t realize it until the paint on the drywall started to bubble up. I reached out to Restorex to help assess the damage once the leak was fixed by a plumber. It was easy to get in contact with them and they were super responsive. Corbin came out to my house and did the evaluation. He was friendly and very knowledgeable of water damage and the necessary repairs. He explained how to dry out the walls to prevent mold and then explained how I could patch the drywall myself to save some money. He didn’t charge for the evaluation. Overall I was very satisfied with my experience with Restorex and I would definitely use them again if I run into an issue in the future.

Lisa Maloney

Corbin came to give me a quote for restoration and was extremely thorough and knowledgeable in discussing my issue with me. He took the time to explain things to me, which my other restoration company did not, and let me know what could be done to remediate. The quote was also significantly less than the other provider. I would highly recommend him based on his knowledge and willingness to help. Seemed to have good ethics and put me as the customer first.

Brett Wood

25. May, 2022.

Top notch company! From the moment I called Restorex, they spent considerable time explaining the process of water remediation, how the insurance claim process would work, and assuring me that this would be handled with care and competence. The crews that came to my house were polite, professional, clean, and very efficient. They worked around my two small children and dogs the whole time, and truly made us feel like they were taking care of us; not just doing a job. They even sent someone over the weekend to check on the equipment and make sure we were doing ok and didn’t have any questions or concerns. This company’s work was top notch, and they went the extra mile and made us feel like family while they did it all. I can truly say I would never use another company for this type of work.

Joseph Farrell

22. April, 2022.

Restorex was quick to come out after our sump pump float failed to engage the pump. They ran a machine over the basement carpet to try to pull the water out and into the sump pit after the pump was working. Afterwards, they installed about 20 fans and 2 large dehumidifiers for 3 days to continue to dry out the carpet. Very friendly and easy to talk to guys.