LOCAL INDIANAPOLIS WATER DAMAGE COMPANY
I know what you’re thinking, Restorex is a huge company run by corporate robots. In reality, nothing could be further from the truth. Restorex is a small, local, family owned water damage company servicing Indianapolis and the surrounding areas. Our staff, of 7 employees, is very accessible and has over 30 years of experience in the industry. We specialize in working with customers dealing with water damage through the insurance claims process.
Being a small company has allowed us to adjust our strategies and techniques to provide what we believe is the ultimate customer service experience. A lot of those adjustments have led us away from industry norms that our competitors still practice.
Our primary goal is to evaluate water damage situations in order to provide our customers with the best advice possible. Restorex does this by informing our customers about water damage and insurance so they can be part of the decision-making process. We also do this by giving honest evaluations. This is different from other companies because the truth is not always what benefits us most, or what customers want to hear. Depending on the situation we can do the work, give free advice, or encourage the customer to look elsewhere for someone who can better fulfill their needs.
In an industry dependent on reacting first and asking questions later, Restorex has transitioned to a more subdued approach. This allows us to evaluate all aspects of a job in order to better protect ourselves and our customers from bad situations. And trust me, in this line of work there are bad situations…
At the end of the day we are a small group dedicated to working hard and treating people fairly. Our most important asset is our reputation, and we take the quality of our work personally. You don’t have to take my word for it though, look up what previous customers had to say about us, or give Terry, Corbin, and Brian a call to learn more about what the friendly staff at Restorex can do for you.