Flooded Basement Cleanup in Greenwood, IN


Restorex has helped a lot of homeowners in Greenwood Indiana with flooded basement cleanup services.  Flooded basements usually occur when a sump pump backs-up or fails.  

This can happen for several reasons but when it does, Restorex has the water damage equipment and expertise to help you clean up the water and get the cost of the cleanup and repairs paid for by your insurance company.

Restorex has relationships with trustworthy local professional plumbers in Greenwood that can help you service or replace a basement sump pump.

Joseph Farrell
Joseph Farrell
22. April, 2022.
Restorex was quick to come out after our sump pump float failed to engage the pump. They ran a machine over the basement carpet to try to pull the water out and into the sump pit after the pump was working. Afterwards, they installed about 20 fans and 2 large dehumidifiers for 3 days to continue to dry out the carpet. Very friendly and easy to talk to guys.
16. April, 2022.
Corbin was very informitive, was also very pproffesional and curtious with me each time we spoke or visited. I felt he went above expectations on the entire task at hand. Corbin handled the entire project start to finish and offered additional suggestion along the way to better my problem with the mold. He handled a roof and deck replacement along with remaining mold remediation. I WOULD HIGHLY RECOMEND RESTOREX SHOULD I EVER NEED IN THE FUTURE, THANKS CORBIN! Restorex and Corbin is what services should be. Dan O
Brandon Sanders
Brandon Sanders
8. March, 2022.
Corbin, Terry and the crew went above and beyond to make our worst nightmare turn into a dream come true. We purchased a house in Oct 2021 and 2 hours after closing we had a fire. They were quick to come out and start the process of making our home better than before ! They were very kind and hard working , never hesitated to answer any of our questions or concerns and walked us through the process and even took some matters in their own hands ! As first home owners and our first fire, things were scary, confusing and very stressful! But thanks to them they made the process easy and worked very hard to get us into our home ! They even went out of their way to help get our appliance in the home and hooked up which wasn’t expected of them ! They still are responsive and quick to help ! I highly recommend reaching out if you’re in need of amazing work and want nice and respectful crew ! Super clean work and overall amazing people ! I couldn’t thank them enough !
Terry Sprow
Terry Sprow
22. February, 2022.
Corbin spent 20 minutes on the phone with us yesterday trying to diagnose a leak situation behind a load bearing wall. He was extremely patient with us while asking us just the right questions to sufficiently solve our problem without even coming to our house. I would not hesitate to call him again or recommend him and his business! He knows his stuff!!
Alicia Parrish
Alicia Parrish
20. February, 2022.
Jessica Goebel
Jessica Goebel
7. February, 2022.
Brian and his crew were Awesome!!! Brian went above and beyond to get our claim covered… It was a long process but Brian was very smart and new all the ins and outs to dealing with Insurance and was very communitive on all aspects!! We would gladly use them again. The guys worked quick and everything turned out great! Very happy!
Eric Kingen
Eric Kingen
28. December, 2021.
The Restore X team was extremely quick to respond. They were on site that day and had our disaster cleaned up within 24 hours. Terry and Corbin worked with all necessary subcontractors as well as my insurance company to keep the process moving along quickly and smoothly. Very grateful for their prompt response, professionalism, and expertise.
Wendy Hickson
Wendy Hickson
28. December, 2021.
When our sump pump, back-up, and water sensor alarm all failed, and we ended up with water in our basement, we did a Google search and are so happy that we found Restorex! Corbin took my call late on Sunday night and came to our house first thing on Monday morning to assess and make a plan. His crew was out within an hour and immediately got started on getting the carpet removed and their equipment in place to dry everything out. They were all so nice and polite and worked very hard and efficiently. They made a situation no one wants to deal with as pleasant and painless as possible. Hopefully, we never have another flooding situation, but if we do, I will absolutely call them again!
Nathan F
Nathan F
20. November, 2021.
Brian G. was amazing at inspecting our rental unit crawl space. We had some standing water concerns and weren’t sure if it had caused damage, needed some repairs, or was okay. He provided some great advice on steps to take next. I was pleased Restorex doesn’t try to upsell, and has our best interest in mind. Will definitely use them again!
Mike Eickhoff
Mike Eickhoff
4. November, 2021.
Brian Granger and his crew are top notch! We have known him for a couple of years and already liked and respected him. When we had a major water leak he was the one we knew to call and were not disappointed.


The first step to overcoming basement water damage caused by a sump pump failure or backup is to call a licensed emergency service plumber to diagnose the problem.  Once the sump pump repair is made, most of the standing basement water will be removed by the sump pump replacement.    

Do you need a referral to a licensed Greenwood plumber? 
Give us a call (317) 792-5987.

If water damage is caused by another source, it is best to call a plumber first to fix the source before a Greenwood water damage company gets involved in the flood damage cleanup.

Mold growth can be common in basements.  Basements are prone to water damage and if a basement is “finished” there are building products that serve as great sources of food for mold.  Any wood-based building materials, when combined with water and the right temperature can support mold growth.  

This is why it is important to properly mitigate water damage in basements.  Restorex does provide professional emergency water cleanup services to customers experiencing basement water damage in Greenwood Indiana.


Restorex specializes in water damage insurance claims and we can help you navigate the water damage claims process.  We are willing to work with all insurance companies and have experience working with all of the major insurance providers.

Flooded basement insurance coverage can differ from company to company.  It is always good to ask your insurance agent or insurance company these 3 things before you hire a water damage restoration company to help you with the flooded basement cleanup process. 

  1. How much is your deductible?
  2. Do I have sump pump backup or drain backup coverage? 
  3. Do I have any limits associated with my Insurance Coverage?  

Below are some articles that help answer some of the common questions our customers have about their water damage insurance coverage.



The most common way a basement floods is when a sump pump fails or backs up.  When a sump pump is about 3 to 5 years old it has a high possibility of failing.  If a sump pump fails during a heavy rainstorm, the water that is pushing on the basement walls has nowhere else to go except into the basement.

If you live in a large housing development in Greenwood, your basement sump pump may have to pump more water than an average house.  The housing development’s stormwater system can get overwhelmed because of heavy rain and the water being pumped away from the basement wall, by the sump pump, may flow right back into the ground because the stormwater system is full of rainwater.  

Also if the local power gets disrupted because of heavy winds or lightning, then the sump pump will not run properly and the water can back up into the basement.  

Some people have battery backups installed, but if the power is knocked out for a few hours usually the battery does not have enough stored power to keep pumping the excess water out of the basement.



Other common water damage problems in Greenwood are caused by appliances and plumbing fixtures.  Water heaters, for example, are a very common cause of flooded basements and can cause significant water damage because they are pressurized by the main water line of the home. 

Copper water lines that are installed on exterior walls are also a cause of flooded basements because they can freeze and burst.  When a water line gets too cold in the winter it can freeze, which causes the water inside the pipe to expand.  Once the water expands it can burst or break the pipe and allow water to flow out of it.

If you have a washing machine in a basement, those appliances can overflow or fail to cause water damage in a basement.  The few things that cause water damage from a washing machine are a water line break, a drain line break or the washing machine overflows or fails.  

A cause of sewage damage in a basement is from a “sewage pump” failure also known as an injector pump.  If a basement has a toilet, sink, or shower the basement most likely will have an injector pump installed.  This pump is required to lift the sewage water or contaminated water out of the basement and into the Greenwood city sewer system.  

Sometimes a city’s sanitary sewer system and stormwater management system will be combined, which means that the rainwater collection and the sewer waste are contained in the same pipe when they flow to the town or city’s water treatment plant.  If this combined system is overwhelmed because of heavy rain, it is possible for this contaminated water to back up into homes that are connected to it.  This can cause a sewage backup in a basement.   



A lot of finished basements in Greenwood Indiana have carpet and pad flooring.  When a basement has a wet carpet, it requires a large portable water extractor to remove the water from the carpet and pad.  

Restorex uses the best water extractor in the industry to remove water from the carpet and pad in a flooded basement. 

A common question is if the wet carpet is ruined and needs to be replaced.  It depends…

Carpet and pad can be dried out easily if you have removed most of the water and use the proper water damage drying equipment.  We are able to dry a lot of basement carpets in place which can give our customers options.  

Reasons carpet needs to be replaced:

  1. The carpet is de-laminated because of water damage
  2. Furniture stains on the carpet that cannot be removed
  3. Carpet is affected by sewage water
  4. Pad has a vapor barrier that does not allow good extraction
  5. Contaminants in the water causing the carpet to smell bad



The cost of a flooded basement cleanup in Greenwood Indiana can range between 2500 to 5000 dollars for a standard finished basement.  

These Greenwood basements are between 800 and 1500 square feet and are finished with drywall, baseboards, carpeting, and other finishes including bathrooms and kitchens.  This cost estimate is only for the water mitigation or the water cleanup portion of the restoration process.  The water damage repairs are not included in this estimate.

Cleaning up a flooded basement on overtime hours will increase the price by about 1.5 times.  This means the cost will be between 3750 to 7500 dollars.  It will usually benefit the homeowner to wait and have a restoration company complete the cleanup process on normal time hours.  Insurance coverage for flooded basements usually has a limit of $10,000 – $15,000.

If you have a 1000 square foot basement and you hire a restoration contractor to work after 5 pm or on Saturday or Sunday, you will lose a lot of your budget cleaning up the water damage on overtime hours.  You may run out of money from your insurance coverage to make the water damage repairs and will have to pay extra out of pocket.

If you have an unfinished flooded basement the cost can range between 1000 – 2500 dollars.  We like to give customers free advice when cleaning up an unfinished flooded basement.  If a customer is willing to put in some sweat equity and buy a few pieces of drying equipment from a hardware store.  They can dry and clean their basement and save a lot of money.

Need help with Flooded Basement Restoration?

Call (317) 315-5071

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