Do I need multiple estimates before hiring a water mitigation contractor? The short answer to this question is no, but as in all aspects of life it can be more complicated than that.

Insurance Company

From the insurance company’s stand point they want home owners to get water damage taken care of ASAP. Waiting for a contractor, or multiple contractors to submit estimates and go through the approval process delays the cleanup and dryout. This in turn can lead to further damage (ruined building materials, musty odors, mold damage, ect.) and further damage can lead to more money out of their pockets.

Water Mitigation Contractor

From the water mitigation contractors stand point it’s hard to predict every single aspect of a job before work begins. Imagine if the original plan is to remove wet drywall. However, when you go to tear it out the wall cavity that’s exposed is covered in black mold. Situations like this complicate a job and require additional work that wasn’t part of the original plan.

Contractor and Insurance Company Working Together

As a result, insurance companies allow water mitigation contractors to bill them directly after the cleanup and dryout is complete, using an estimating system called Xactimate. (Click Here is read about Xactimate) This way the insurance company gets a quick response which minimizes damage, and the contractor can submit one comprehensive estimate that includes all the work that was required. Win + win = best friends.

Insurance Coverage Warning

WARNING: As we learned previously in our article, “Will my insurance Company Pay for my Water Damage”, not all water damage is covered by your insurance company. ALWAYS talk to your insurance company and get DETAILS about your coverages before you hire a contractor to do the cleanup and dryout. While you don’t need an upfront estimate, you do need to be sure you have full coverage. If you skip this step you could be on the hook for whatever the insurance company doesn’t approve. NOTE: Just because you call and get a claim number doesn’t mean you’re covered. Don’t be the guy or gal that has a water mitigation contractor come out on a Saturday night to clean up your flooded basement just to find out on Monday morning that your coverage was denied or limited. Lose + lose = major dues.




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