Restorex has helped a lot of home owners in Westfield Indiana with flooded basement cleanups. Flooded basements usually occur when a sump pump backs-up or fails. This can happen for several reasons but when it does, Restorex has the water damage equipment and expertise to help you clean up the water and get the cost of the cleanup and repairs paid for by your insurance company.
Flooded Basement Insurance Coverage
Restorex specializes in water damage insurance claims and we can help you navigate the water damage claims process. We are willing to work with all insurance companies and have experience working with all of the major insurance providers.
Flooded basement insurance coverage can differ from company to company. It is always good to ask your insurance agent or insurance company how much is your deductible, do I have sump pump backup or drain backup coverage and do I have any limits associated with my coverage. These are 3 things you will want to know before you hire a water damage restoration company to help you with the cleanup process.
Judith Lysaker
29. August, 2022.
Trustindex verifies that the original source of the review is Google.
The guys were great!! On time professional and polite.
Steven Cline
25. August, 2022.
Trustindex verifies that the original source of the review is Google.
We had a accident that caused major damage to our house, Called Restorex and they came and assessed it the afternoon we called for help. They stabilized the walls and made sure we were safe. The next day Brian was here to tear out carpet and damaged drywall and take away the damaged remains the next day. We felt totally comfortable with Van and Doug who came every day to work on the house. Our house turned out beautifully. I can't say enough about their confidence and total control of the repairs. Every concern we had Brian would say "I'll take care of that", He did all the insurance communication and all coordination of the different required services and it all came together with quality work seamlessly. We would recommend them to anyone who needs restoration, painting, electrical, plumbing, and flooring. They cleaned up every day before leaving and moved all of our stuff around for us. We can't thank them enough.
Chelsea Overstreet
9. August, 2022.
Trustindex verifies that the original source of the review is Google.
Corbin, Terry, and the team at Restorex are absolutely pros! They helped us when our basement flooded and got the job down right. They also communicated with our insurance adjuster. If you have any restoration needs in your home, they should be your first call and only phone call.
Eva Antonova
6. August, 2022.
Trustindex verifies that the original source of the review is Google.
Very professional and friendly. Great service, awesome people.
Michael Scisney
21. July, 2022.
Trustindex verifies that the original source of the review is Google.
Corbin was very professional, polite and was a huge big help in the process of restoration to my basement.
Rebecca Christner
14. July, 2022.
Trustindex verifies that the original source of the review is Google.
Corbin and his crew were great! Came right away when our basement flooded and worked with our insurance company to help us get it back in order! Highly recommend!
Josh Romine
14. July, 2022.
Trustindex verifies that the original source of the review is Google.
I had a pipe in my basement ceiling leak and we didn’t realize it until the paint on the drywall started to bubble up. I reached out to Restorex to help assess the damage once the leak was fixed by a plumber. It was easy to get in contact with them and they were super responsive. Corbin came out to my house and did the evaluation. He was friendly and very knowledgeable of water damage and the necessary repairs. He explained how to dry out the walls to prevent mold and then explained how I could patch the drywall myself to save some money. He didn’t charge for the evaluation. Overall I was very satisfied with my experience with Restorex and I would definitely use them again if I run into an issue in the future.
Lisa Maloney
14. July, 2022.
Trustindex verifies that the original source of the review is Google.
Corbin came to give me a quote for restoration and was extremely thorough and knowledgeable in discussing my issue with me. He took the time to explain things to me, which my other restoration company did not, and let me know what could be done to remediate. The quote was also significantly less than the other provider. I would highly recommend him based on his knowledge and willingness to help. Seemed to have good ethics and put me as the customer first.
Brett Wood
25. May, 2022.
Trustindex verifies that the original source of the review is Google.
Top notch company! From the moment I called Restorex, they spent considerable time explaining the process of water remediation, how the insurance claim process would work, and assuring me that this would be handled with care and competence. The crews that came to my house were polite, professional, clean, and very efficient. They worked around my two small children and dogs the whole time, and truly made us feel like they were taking care of us; not just doing a job. They even sent someone over the weekend to check on the equipment and make sure we were doing ok and didn’t have any questions or concerns. This company’s work was top notch, and they went the extra mile and made us feel like family while they did it all. I can truly say I would never use another company for this type of work.
Joseph Farrell
22. April, 2022.
Trustindex verifies that the original source of the review is Google.
Restorex was quick to come out after our sump pump float failed to engage the pump. They ran a machine over the basement carpet to try to pull the water out and into the sump pit after the pump was working. Afterwards, they installed about 20 fans and 2 large dehumidifiers for 3 days to continue to dry out the carpet. Very friendly and easy to talk to guys.
Below are some articles that help answer some the common questions our customers have about their water damage insurance coverage.
Restorex is a small, local, family owned water damage company servicing Indianapolis and the surrounding areas. Our staff, of 7 employees, is very accessible and has over 30 years of experience in the industry. We specialize in working with customers dealing with water damage through the insurance claims process.
Our primary goal is to evaluate water damage situations in order to provide our customers with the best advice possible. Restorex does this by informing our customers about water damage and insurance so they can be part of the decision-making process.
We also do this by giving honest evaluations. This is different from other companies because the truth is not always what benefits us most, or what customers want to hear. Depending on the situation we can do the work, give free advice, or encourage the customer to look elsewhere for someone who can better fulfill their needs.
Basement Water Damage
Water damage occurs in basements for several different reasons. The most common way a basement floods is when a sump pump fails or backs up. When a sump pump is about 3 to 5 years old it has a high possibility of failing. If a sump pump fails during a heavy rainstorm, the water that is pushing on the basement walls has no where else to go except into home.
Sometimes the sump pump may be working just fine, but due to the excessive rain, usually 2 inches in an hour, the pump cannot keep up with all of the water coming into the sump pit and it backs up into the basement. A sump pump also can be working mechanically, but the float mechanism that tells the pump to turn on and off can be stuck on debris in the pit and therefore not working properly. When this happens the pump is never triggered to pump and the water can flood the basement.
The final scenario is if the local power gets disrupted because of heavy winds or lightning. If the house loses power, then the sump pump will not run properly and the water again can back up into the basement. Some people have battery backups installed, but if the power is knocked out for a few hours usually the battery does not have enough stored power to keep pumping the excess water out of the basement.
Cost of Flooded Basement Cleanup
The cost of a flooded basement cleanup can range between 2500 to 5000 dollars for a standard finished basement. These basements are between 800 and 1500 square feet and are finished with drywall, baseboards, carpeting, and other finishes including bathrooms and kitchens. This cost estimate is only for the water mitigation or the water cleanup portion of the restoration process. The water damage repairs are not included in this estimate.
Cleaning up a flooded basement on overtime hours will increase the price by about 1.5 times. This means the cost will be between 3750 to 7500 dollars. It will usually benefit the home owner to wait and have a restoration company complete the cleanup process on normal time hours. Insurance coverage for flooded basements usually have a limit of $10,000 – $15,000.
If you have a 1000 square foot basement and you hire a restoration contractor to work after 5 pm or on Saturday or Sunday, you will lose a lot of your budget cleaning up the water damage on overtime hours. You may run out of money from your insurance coverage to make the water damage repairs and will have to pay extra out of pocket.
If you have an unfinished flooded basement the cost can range between 1000 – 2500 dollars. We like to give customers free advice when cleaning up an unfinished flooded basement. If a customer is willing to put in some sweat equity and buy a few pieces of drying equipment from a hardware store. They can dry and cleanup their basement and save a lot of money.