Categories Restoration Tips

The Myth of Waterproof Flooring

Waterproof Laminate Flooring

As I watch TV these days, I continue to see commercials for a new type of flooring that is 100% waterproof. The advertisements claim that with this new technology homeowners don’t ever have to worry about water damage ruining their floors again.

Hallelujah! Those engineers have really outdone themselves this time, right!?

Well, not exactly. While these commercials aren’t lying, they’re not being completely truthful either. If you plan to invest in “waterproof flooring” in the future, there are a few things that you should know beforehand.

 

Basics of Waterproof Flooring

Certain areas of your home are more susceptible to water damage than others. Areas like kitchens, bathrooms and laundry rooms are vulnerable since water hook ups are present. To avoid future headaches certain types of flooring are better suited for these areas than others.

For example: Flooring like tile, linoleum and sheet vinyl are a great fit because they are water resistant. On the other hand, hardwood flooring and laminate are not because they do not react well to water damage. Even a small leak can ruin these types of flooring and lead to expensive repairs.

So what about this new flooring? Wouldn’t it be a no brainer to install in those areas over anything else?

 

What is Waterproof Vinyl Flooring?

The new “waterproof flooring” I keep referring to is known as vinyl plank flooring. It takes all the advantages of sheet vinyl, laminate and hardwood, and combines them in hybrid form.

  • The vinyl element of the floor allows it to be water and scratch resistant. (Notice I said resistant…)
  • The laminate, or floating element of it allows it to expand and contract throughout the seasons.
  • Lastly, the hardwood element gives it that visually pleasing look that homeowners crave.

You may be saying to yourself at this point, “Wow Brian, this stuff sounds pretty great, what’s the catch?”

To be fair to vinyl plank flooring, it is a great product in my opinion. The trouble arises when advertisers claim it, or any other type of flooring, is waterproof.

The hull of a boat is waterproof…

A pool liner is waterproof…

Flooring is not waterproof…

 

The Truth of Waterproof Vinyl Plank Flooring

While the individual planks may be waterproof, the building material around and underneath it is not. As a result, if significant water damage occurs, the flooring still has to be removed and replaced in order to dry materials like sill plates, drywall and subfloor.

This renders the fact that the flooring is “waterproof” essentially useless.

 

Basement Waterproof Flooring Example

We helped a customer with a flooded basement that had “waterproof laminate flooring” installed.  Initially the customer thought we wouldn’t have to remove the flooring because it was waterproof…

Unfortunately, we had to inform her, that although your floor is “waterproof”, the basement structure is not and the flooring would need to come up in order to dry her basement back to its original moisture content.

Now, we did consider removing the flooring carefully to possibly re-install it after the basement was dried, but when we attempted to unlace the pieces they began to tear the click clock system.  The flooring wasn’t meant to be taken apart and put back together.

 

Conclusion: Waterproof Laminate Flooring

The moral of the story is know what you are buying.

If you’ve done your research, then vinyl plank flooring is a great option for any home.

However, if you haven’t done your research beware. After significant water damage you may learn that your new flooring isn’t as “waterproof” as advertised.

Author Corbin Clow
Categories Before You Hire

How to find a Good Contractor?

HOW TO FIND A GOOD CONTRACTOR

(AND TIPS ON HOW TO AVOID A BAD ONE)

How many times has someone asked, if you knew a good contractor they could use? (Roofing, plumbing, drywall, paint, electrical, ect. The list goes on and on.) People ask me all the time.

Now since I am in the construction business, I do have some connections with whom I feel comfortable referring. However, if I don’t know a contractor personally, I will not refer them.

This is because the last thing I want to do is suggest someone who doesn’t do good work.  Guess who the person I refer is going to be mad at if my referral doesn’t work out?  You got it, me.  Been there, done that.

(I got myself in enough trouble as a teenager to know that sometimes saying nothing is better than saying anything at all…)

No one wants to work with someone who does a bad job.  (At least no one I’ve ever met…) People want a contractor, or anyone they do business with, to be honest, timely and skilled in their craft. The good news is it’s 2019.  That means it’s easier than ever to find a good contractor to do business with!

 

The Trouble With “Word of Mouth” Referrals

In my opinion the best way to determine whether a contractor is good or not, is still by word of mouth. However, the problem with word of mouth referrals, is your options are heavily restricted by who your close contacts know in a particular line of work.  Also, imagine if you needed something obscure, like rats removed from your crawlspace.

(I know that’s a bit dramatic but stick with me here…)  Chances are no one at church knows anyone who does rat removal. Even if they did you probably aren’t wanting to broadcast to your small group that you currently have a rat infestation under your house. (You know how people at church talk sometimes…) That’s why researching a contractor’s online reviews is another great option to determine whether they are worth hiring or not.

 

Big Advancements in Online Research

In the past crooked contractors could easily get away with doing bad work.  Back then unhappy customers didn’t have a platform where they could express their displeasure to a larger audience.

Now a days the internet serves as the ultimate platform.  Past and present customers are able to let each other know whether a contractor did good work, or not.  What a marvelous time to be a consumer!

 

In the Past

Imagine if you lived in Indianapolis in 1995 and a contractor you were working with did an awful job.  Even worse, let’s say he made no effort to try and make it right.  Back then you could tell your family, friends and neighbors, but more than likely that contractor wouldn’t have been affected by your dissatisfaction.  His pool of business would have been so large that a small trail of unhappy customers wouldn’t affect his bottom line.

 

Present Day

Fast forward to 2019.  If that same contractor gave you the run around now, the power is in your hands. You now have the ability to broadcast your negative experience with hundreds of thousands of people in an instant. (Good for you, bad for him…)

Websites like Google Reviews, Angie’s List, Yelp, Home Advisor and Facebook have allowed customers to share their experiences with one another.

By doing this you and your fellow consumers can promote good contractors and expose bad ones.  What a powerful tool that is!  Ill give you some free advice, use it to your advantage.  (Don’t be the guy or girl who throws their back out lifting a heavy box when a dolly was sitting right there the whole time…)

 

Online Research Tips

The best part about these online resources are they aren’t mutually exclusive.  If you are looking for a contractor I’d encourage you to see what previous customers had to say about them on multiple websites before you hire them.  Also, just because someone refers you to a contractor doesn’t mean you shouldn’t go and check them out for yourself.

Keep in mind that a contractor may have a high rating, however if they only have 1 review that isn’t enough in my opinion to prove that they do a good job.  (A blind squirrel finds a nut every once in a while…) You want to find someone who has a high rating, with a lot of reviews, over a long period of time.  (Like Restorex Disaster Restoration for example. 😊) Consistency is key.

 

Bigger Isn’t Always Better

Just because a contractor has a big reputation and good commercials doesn’t mean they also do a good job.  In my experience the companies you identify as major players in a given industry are often the worst ones to hire. Here’s why:

Advertising is expensive.  The contractors who are on billboards, radio and TV in your local area spend a lot of money for that exposure.  As a result, they have to charge more for their services than smaller companies to make up for that cost.  Furthermore, since they are able to afford such a large audience they will continue to get business whether they do a good job or not.  New customers will continue to call them because they identify with their brand, not because they’ve heard, seen or experienced how good they are at what they do.

You don’t have to take my word for it though. (Reading Rainbow Shout-out) See what people had to say online about some of the most recognizable contractors in your area.  Their previous customers may not share the same warm and bubbly experience as the paid actress on their awesome commercial.

 

Good Things Come in Small Packages 

When I’m hiring a contractor I look for a small company with good reviews where the owner also does the work.  (With maybe a helper or two)  In the construction business we call these contractors “owner operators.”

The reason I hire these guys over large companies or franchises isn’t because I’m just a super nice guy. (Even though I think I’m decently nice…) The real reason is because in my opinion you get a superior service at a more affordable price.

Contractors who are owner operators rely on their reputation to sustain and create business for themselves.  They don’t have hundreds of thousands of dollars worth of advertising out there to attract new customers.

As a result, if they don’t do a good job no one is going to call them back or refer them to a friend.  Also, since these contractors don’t have huge advertising budgets, large warehouses or fancy trucks, they don’t have to charge you as much for their services as the bigger guys. (That is what I like to call a winner winner chicken dinner.)

 

Free Advice Alert!

In closing, my best advice, is to hire a contractor who does quality work at an affordable price because their livelihood depends on it.  Big companies and franchises are going to continue to get business whether they do a good job or not.  If you do your research and go with a smaller company you’re going to have a good experience with the contractor you hire. I guarantee it!

 

NEED HELP WITH WATER DAMAGE?

CALL (317) 315-5071

 

 

Author Corbin Clow
Categories Restoration Tips

Does Water Damage Ruin Carpet?

Does water damage ruin carpet and pad? When a tree falls in the woods does it make a sound? Questions like these fuel debates that can last a lifetime. Having said that I’ll give you Restorex Disaster Restoration’s opinion on the matter. (On carpet and pad that is, not on whether a tree makes a sound…although it does, right…? My head hurts…)

You’ve heard this before but the short answer to this question is no, however it’s not always that simple. To truly understand whether carpet/pad is ruined or not, you must first understand the different categories of water.

For most water damage scenarios just follow the rule of thumb that if the water affecting the carpet/pad is clean water (category 1) it can be saved, if it’s black water (category 3) it must be removed and replaced.

The most common scenario where the carpet/pad debate comes into play is when dealing with a sump pump backup in a finished basement (gray water/category 2). As long as the customer has discovered the water damage relatively quickly (within 1 or 2 days) Restorex Disaster Restoration removes the water using our high powered water extractors, applies a plant based antimicrobial spray to help prevent mold growth and then dries both the carpet/pad in place. Once the dry out is complete we have a carpet cleaner clean and deodorize the area. Piece of cake.  Watch a Quick video on how to dry wet carpet and pad.

 

 

There are a few exceptions to this rule. Carpet and pad are very absorbent materials. If your carpet is very old, exposed to pets, not cleaned regularly or a combination of all 3, even clean water can drum up some downright nasty odors. (You know who you are out there…) In these situations, we leave it up to the insurance company and homeowner to decide whether the carpet/pad is to be dried and cleaned or removed and replaced.

Another exception is if the water damage causes the carpet to de-laminate. Carpet De-lamination is when the adhesive that is meant to hold the carpet together fails. As a result, the carpet comes apart in multiple areas leaving it ruined.

Most of the time this is due to a carpet’s lack of quality or age. Just like anything else, you get what you pay for. If homeowners decide to buy the cheapest carpet available, it is not going to hold up to water damage very well. However, if they selected a higher quality carpet, it can handle much more of a beating.

So to recap: water damage doesn’t ruin carpet, unless it does… In all seriousness each scenario is different. Use this article as a guide to help you make an informed decision when dealing with wet carpet and pad at your home or business.

 

NEED HELP WITH WATER DAMAGE? CALL (317) 315-5071

 

 

Author Corbin Clow
Categories Water Damage

How to Remove Drywall affected by Water Damage?

 

When drywall is affected by water damage it can hold a lot of water and sometimes fall apart.  If the drywall is not properly dried or removed in a reasonable amount of time, the home could be at risk for mold damage.  Drywall does not always need to be removed during a water damage restoration project but when it does it can be a messy process if you don’t use the proper equipment.

A common tool for water damage restoration companies is a dustless drywall saw, shown in the video above.  The saw is connected to a vacuum that collects the dust while it cuts the drywall.  This can save a restoration contractor lots of time cleaning up a job and save a customer from having a layer of dust on everything in the home.

The drywall saw is set to cut the thickness of the drywall.  Typically 1/2″ to 5/8″.  We set our saw to cut just before the wood studs to ensure we aren’t cutting into the wood that holds the wall up.  When we are finished making the initial cut, we have to come back through and use a razor knife or utility knife to make the final cut before removing the drywall from the wall.

After the drywall is removed, we like to put the pieces into a thick plastic bag before carrying it out of the home.  These bags are typically 6 mil clear poly bags.

If don’t have access to a drywall saw or you are a home owner looking for a DIY approach you can use a drywall saw to make the initial cut and then make the final cut with the razor/utility knife.

 

NEED HELP WITH WATER DAMAGE? CALL (317) 315-5071

 

Author Corbin Clow
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